Bookings are accepted for any period of time from one day upwards.

The welfare of our clients’ cats is always our primary concern, and to ensure that each cat receives sufficient time and attention, we limit the number of bookings that we can accept at any one time. We are busy throughout the year and especially at the peak holiday periods of April to September, Easter, Christmas & New Year, school holidays and all weekends. Therefore to avoid disappointment, you are strongly advised to make bookings as soon as you are aware of your travel dates.

However, we do understand that travel plans are often made on the spur of the moment and unforeseen emergencies also occur, so we always do our best to accommodate our clients. With the current hectic pace of modern life and the availability of cheaper flights, travel is often arranged at the very last minute - so we therefore pride ourselves on being able to react at short notice. Many of our clients regularly telephone to tell us that they’re off somewhere the next morning! Our flexibility, our fast response time and our reliability, are three of the many reasons why we have so many happy clients who like to travel, along with so many happy cats who like to stay in the comfort of their own homes!

When you decide to use our service for the very first time, we will arrange to visit you at a mutually convenient time. At this (free) initial meeting, we will meet your cat (or cats) and you can tell us anything that we need to know with regard to likes, dislikes, routines, habits, special diets, medications, favourite toys, etc.

If you have a security system, you will need to show us how this operates, and furnish us with a spare set of house keys.

We then make daily visits to your cat over the agreed period.

We ask that you leave sufficient cat food and fresh cat litter in plain view. Nothing else is required. We bring along our own rubbish bags and cleaning materials and we always take away cat-related rubbish on every visit.

Should your return be delayed or should you wish to extend your holiday, you can telephone us and we will continue to visit your cat for a further period according to your instructions.

For information about keys, please click the following link:

Keys

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