Privacy Policy of Home Loving Cats (in relation to the business franchise)

In order to make our privacy policy understandable to ordinary people (as opposed to legal jargon understandable only by legal experts), as far as possible we have kept everything in plain English and as brief and as simple as possible.

Background

The new General Data Protection Regulation (GDPR) is effective from 25th May 2018.  It replaces the existing data protection framework in the UK and Europe.  The GDPR imposes new obligations on businesses that hold and process personal data.  

Controller of data

Home Loving Cats Ltd is the controller of your personal data.

Personal data collected and processed

The data that we collect includes full name, email address and postcode (which we collect via an enquiry form on our website for the sole purpose of sending enquirers information about our franchise which they have specifically requested).   Enquirers then have the option of filling in a franchise application form with personal details that Home Loving cats deem to be relevant to a franchise application.  This information is provided in strict confidence and is used only to enable Home Loving Cats to assess the suitability of the applicant and to help us to give the applicant the best possible advice and assistance.

How we use your data

In order to comply with GDPR, our systems and procedures ensure that personal data is processed lawfully, fairly and in a transparent manner.

Home Loving Cats Ltd will only use the personal data of individuals enquiring about the business franchise for the following reasons:

  1. To assist those individuals with their franchise enquiries.
  2. So that we can assess the suitability of the applicant.
  3. So that we can give the applicant the best possible advice and assistance.
  4. To provide enquirers with information that would reasonably be expected to be of interest to individuals considering a cat sitting franchise.

Personal data in relation to enquirers will NEVER be passed on to any third parties.

The right to unsubscribe from all emails

Individuals who have enquired about the Home Loving Cats business franchise may unsubscribe from all future emails at any time by replying to any email from Home Loving Cats with the word “unsubscribe”.

The legal basis for using your data

In the previous section (“How we use your data”), reasons (1) to (3) are a direct consequence of an enquirer expressly requesting information about our service or expressly wishing to further their franchise application.  In other words, individuals are asking for something, and in response to their request, we are giving it them.  The legal basis for using personal data in this case is therefore that of “contract”.

In the previous section (“How we use your data”), reason (4) is present on the basis of “legitimate interests” because it is in the legitimate interests of enquirers and Home Loving Cats to provide enquirers with information that would reasonably be expected to be of significant interest to individuals who have expressed interest in the Home Loving Cats business franchise.

Your rights

Home Loving Cats is committed to ensuring that you have the following rights:

Right to be informed

In this regard, there is a link to our privacy policy on the "Pet Sitting Franchise" page of the Home Loving Cats website. 

Right of access

We are happy to give you a copy of your personal data should you request it.  All you need to do is click “reply” to the last email you received from Home Loving Cats and then make your request.

Right to rectification

We are committed to ensuring that personal data is accurate.  If this is found either by ourselves or an applicant not to be the case, we will correct any inaccuracies immediately.

Right to erasure

If you would like your personal data erased, all you need to do is click “reply” to the last email you received from Home Loving Cats and then make your request.  We will delete your personal data immediately.

Right to restrict processing

If you would like to restrict how your personal data is processed, all you need to do is click “reply” to the last email you received from Home Loving Cats and then make your request.  We will then restrict the processing of your data in the way that you request.

Right to object

If you would like to object to the processing of your personal data, all you need to do is click “reply” to the last email you received from Home Loving Cats and then make your request.  We will then stop processing your data.

Rights related to automated decision making including profiling

Home Loving Cats does not use automated decision-making or profiling - so this right is not applicable.

Google privacy policy

When information is entered into an enquiry form on the Home Loving Cats Ltd website, the enquiry may be subject to conversion tracking by Google.  Google’s privacy policy in relation to the use of cookies can be found by clicking: 
http://www.google.com/intl/en/policies/privacy/

In conclusion

We respect your data and your privacy is extremely important to us.  Should you have any queries or questions in relation to your personal data, please click “reply” to the last email you received from Home Loving Cats and then ask your question or make your request.